Who is responsible for paying for repairs & maintenance requests?

Please be aware that maintenance is a joint responsibility of the Property Owner and the Resident. Unless your lease specifically states otherwise (in which case it is your responsibility to provide us a copy), you are responsible for routine upkeep and preservation of the premises, including:

  • All repairs and maintenance under $100
  • Changing your air filters monthly
  • Replacing batteries  in your HVAC thermostat, smoke detector, and carbon monoxide detector (if present) every six months
  • Replacing defective toilet flaps
  • Resetting breakers and GFCIs
  • Closing water supply valves in the event of a water leak
  • Clearing clogged drains and toilets
  • General pest control
  • Keeping the property clean and free of garbage

Unless otherwise stated in your lease or if the item is not applicable to your property, you are also responsible for:

  • Well/Water System: Resident must perform monthly maintenance and cleaning.
  • Water Softener System: Adding salt as needed. 
  • Pool Cleaning: Daily pool skimming to clear debris from the body of pool and filters — even if chemical services are provided by the owner.

Similarly, the cost of repair is the Resident’s responsibility in the case of accidental or intentional damage, misuse, and/or neglect.

Examples of this include torn window screens, minor drywall damage, loose towel bars or shelves, broken windows etc.

Please note that you are also responsible for damage due to your failure to report or address an issue for which you are responsible, such as a failure to report a plumbing leak which leads to water damage or microbial growth, or a failure to shut off the water supply in the event of sewer backup which causes similar damage.