Who is responsible for paying for repairs & maintenance requests?

For maintenance issues resulting from normal wear, the property owner pays for the repairs. If the repair issue is caused by resident neglect (example: toy stuck down the toilet), the resident will be financially responsible for the repair. As a resident, you should still always contact our maintenance department at 866-677-3151 and our vendors will come out to complete the repair. We will notify you of the repair costs for prompt payment.